![]() Check if your tracker synced by clicking the gear icon in the top right of your dashboard. If you see a message saying your tracker can't be found, wake it up by pressing its button (most trackers) or tapping it (Flex).Ģ. You may be asked to sign in to your Fitbit account, after which your tracker should sync. With your charged tracker nearby, click Sync Now You can follow the following steps to troubleshot:Ĭlick the Fitbit Connect icon and click Open Main Menu Below are some of the solutions.If you have registered your Fitbit device through a Windows computer, The above issues are some of the problems users usually experience with their smartwatch and support app. This happens when a new update comes to the smartwatch and the firmware of the new smartwatch did not receive any OTA (over the air) update. And sadly your device is not showing in the device list, there might be some issues with the compatibility of the support app. If you are trying to install the app for the first time and connecting your new smartwatch to it. The Device doesn’t show in the VeryFitPro application Wearable with Bluetooth 5.0 has a much faster connection, real-time notifications. We have tested a lot of smartwatches and we notice that a lot of problems like this occurs on wearables with Bluetooth 4.0 version and below. I think this problem is more of a low version or low quality of Bluetooth chip. But there are times that our devices don’t cooperate. Real-time messages and notifications are what we aim for. Notifications not Showingĭelayed or sometimes not showing at all in the smartwatch. We encountered these issues several times, sometimes charging the smartphone will do the trick which is disappointing. To make sure that you have a stable connection, follow the OS version requirement and the version of the app. One of the main problems that first time users encounter is the unstable Bluetooth connection. Below are some problems with the VeryfitPro app with regards to smartwatch connection. With its popularity, users encounter a lot of issues with its connectivity to the smartwatch. Add device (please take note to full charge your device first before adding the smartwatch to the support app) Install the app and allow the necessary permissions (notification, access your location(GPS), allow the app to run the background, allow to write data.ģ. Download the VeryFitPro app (Available in iOS and Android)Ģ. ![]() Integrating the Apple Health and allowing the VeryFitPro to write the data of different functions such as heart rate, sleep analysis, steps and other sports data.ġ. One of the main features of the VeryFitPro app is the integration of Apple Health as well as Google Fit which is lacking in other support apps. Another useful functions of the VeryFitPro app is the support for notifications, especially on the social app, having a lot of options. The VeryFitPro app also has support for map trajectory for smartwatches with support for built-in GPS and connected GPS as well. It also has comprehensive details on heart rate monitoring such as resting heart rate, average HR and max heart rate. The wearable supports stats and graphs for automatic counter, it also has support for sports mode with calories, mileage and activity tracking. The Device doesn’t show in the VeryFitPro application.Here are some of the main features of VeryFitPro application.
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